Data Protection Policy

Keeping Your Data Safe Is 499apk's First Commitment

When you play on 499apk, this page tells you exactly where your personal information goes and how it's used — in plain, straightforward language. No complex legal jargon, just clear answers.

Last Updated: January 2026
256 -bit SSL Encryption
0 Sale of Data to Third Parties
24/7 Security Monitoring
GDPR International Standards

How We Protect Your Privacy

Your information is kept secure at every step

Strong Encryption
All your data is protected with 256-bit SSL encryption. From deposits to personal documents, everything travels through encrypted channels.
No Data Shared with Third Parties
499apk never sells or transfers your personal information to third parties for commercial purposes. This is an absolute, non-negotiable policy.
Secure KYC Process
Identity verification documents are stored on secure servers. Once verification is complete, any unnecessary documents are safely deleted.
Regular Security Audits
Third-party cybersecurity experts conduct regular audits of 499apk's systems. Any vulnerabilities identified are addressed immediately.
You're in Control
You can request to view, correct, or delete your information at any time. Your data belongs to you.
Immediate notification in the event of a breach
In the event of a data breach, we will notify affected members within the timeframe required by law.
This Privacy Policy January 2026was last updated on. You will be notified at your registered email address if any significant changes are made.
1
Introduction & Purpose of This Policy

499apk (referred to as "we", "the Platform", or "499apk") holds your privacy in the highest regard. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and how we keep it secure.

By using 499apk's website, mobile app, or any of our services, you agree to this Privacy Policy. If you do not agree with any part of it, please refrain from using our services.

Our core principles: We only collect information that is genuinely necessary to provide our services. Collecting data beyond what is needed goes against our policy.

2
What Information We Collect

499apk collects your information in several ways. Below is a clear breakdown of what types of data are collected and how:

Information You Provide Directly

  • At Registration: Name, email address, phone number, date of birth, and password
  • During KYC Verification: Copy of National ID, passport, or driving licence, along with a selfie
  • At the Time of Payment: Mobile banking number (bKash/Nagad/Rocket), bank account details
  • Support contact hours: Chat records, email messages

Automatically Collected Information

  • IP address & device information (operating system, browser)
  • Platform activity logs (gaming history, transaction records)
  • Cookies & Session Data
  • Location data (approximate, IP-based)
Data Type Reason for Collection Mandatory?
Name & ContactCreate AccountYes
Identity DocumentsKYC VerificationYes
Payment InformationTransaction ProcessingYes
Gaming HistorySecurity & AuditYes
Cookie DataExperience ImprovementOptional
Marketing PreferencesSending OffersOptional
3
Why We Use Your Information

499apk uses your information solely for the purposes listed below — never for anything beyond that:

  • Account Management: Login, security verification, and personalization
  • Payment Processing: Processing deposit and withdrawal transactions
  • Legal Obligations: KYC and Anti-Money Laundering compliance
  • Security: Detecting fraud and irregular activity
  • Support Services: Resolving Your Issues
  • Promotions (subject to consent): Notifying You of Relevant Offers & Bonuses
  • Platform Improvement: Using Analytics to Improve Service Quality

If you no longer wish to receive marketing emails or notifications, you can opt out at any time through your account settings.

4
How Long We Retain Your Data

499apk retains your information only for as long as necessary. Data that is no longer needed is securely deleted.

Retention Period

  • Account Information: For the duration your account is active, and for a further 5 years after closure for legal purposes
  • Financial Transaction Records: 7 years as required by legal obligation
  • KYC Documents: After verification, a brief record is kept for 5 years (the original copy is deleted)
  • Support Chat Logs: 3 Years
  • Cookie Data: Until session ends or 30 days (persistent cookies)

Even after your account is closed, certain data may be retained for a specified period to meet legal obligations. All other data is securely deleted.

5
Sharing Information with Third Parties

499apk never sells your information to third parties for commercial purposes. However, limited data may be shared with trusted partners as necessary to deliver our services:

When your information may be shared

  • Payment Processors: To process transactions (only essential payment information)
  • Game Providers: For managing game sessions (gamer ID only — no personal information)
  • Legal Authorities: In response to a court order or valid legal request
  • Fraud Prevention Services: For fraud detection (anonymized data)

Important: All of our third-party partners are bound by strict data protection agreements. They are not permitted to use any information we share for any other purpose.

6
Cookie Policy

Cookies are small text files stored in your browser. 499apk uses various types of cookies to enhance your experience.

Cookie Type

  • Essential Cookies: To maintain login sessions — these cannot be disabled
  • Functional Cookies: To remember your preferences (language, theme)
  • Analytics Cookies: To understand site usage (anonymized)
  • Marketing Cookies: To show relevant advertisements (requires consent)

You can manage or delete cookies through your browser settings. However, disabling certain cookies may cause some features of 499apk to stop working properly.

We do not use cross-site tracking cookies and never track your browsing history.

7
Your Rights

As a member of 499apk, you have the following rights over your own data. Contact us to exercise any of these rights:

Right to Access
You can find out what information we hold about you
Right to Rectification
You can request corrections to inaccurate information
Right to Erasure
Right to Request Deletion of Data (Where No Legal Restrictions Apply)
Processing Limitations
You can stop the processing of your data for specific purposes
Portability
Right to Receive Your Data in a Machine-Readable Format
Right to Object
You can object to marketing or profiling

To exercise any of these rights, email us at support@499apk.ws or reach out via live chat. We will respond within 30 days.

8
Child Protection

Important: 499apk is strictly for users aged 18 and above. We do not knowingly collect personal information from children or minors.

If we are notified that a minor has created an account, we will immediately close that account and delete all associated data.

If a parent suspects their child has created an account on 499apk, please contact us immediately at support@499apk.ws.

9
Steps Taken in the Event of a Data Breach

While 499apk takes the highest security measures, no system in the digital world can be guaranteed to be 100% secure. In the event of a data breach:

  • We will immediately investigate the scope and cause of the breach
  • Affected members will be notified by email within 72 hours
  • The nature of the breach, details of the affected data, and the steps taken will be clearly communicated
  • Relevant regulatory authorities will also be notified as required by applicable law
  • Immediate action will be taken to minimize any harm

Our 24/7 security monitoring team can detect any unusual activity instantly.

10
Communication & Updates

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:

  • Email: support@499apk.ws
  • Live Chat: 24/7 Directly on the Platform
  • Help Center: /help-center

In the event of policy changes

499apk reserves the right to update this Privacy Policy. For significant changes:

  • Members will be notified by email at least 14 days before changes take effect
  • A notification will be displayed on the platform
  • Continued use of our services after any changes will be considered acceptance of the updated policy
Secure Platform

Your Data Is Secure — Right Now 499apkJoin with Confidence

Now that you've read our Privacy Policy, you know how seriously we take your data. Enjoy the best gaming experience on 499apk — completely safe and secure.

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